Welcome to Juniverse!

Terms & Conditions

Terms of use

General Information:

Juniverse is the licensed owner of the brand Juniverse and the website juniverse.co.in (”The Site”). Juniverse respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Juniverse on the Site/App. As a visitor to the Site/ Customer/User you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site/App you agree to the collection and use of your data by Juniverse in the manner provided in this Privacy Policy.

Service Overview:

As a part of registration process on juniverse.co.in ( “the Site & App”), Juniverse may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Eligibility:

Services/Content of the Site/App would be available freely. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site/App. If you are a minor i.e. under the age of 18 years but at least 7 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact/operate on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale/access of which to minors is prohibited. The Firm, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the Site/App, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Firm has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement. In order to determine compliance with eligibility criteria, the Firm inter alia uses an algorithm and/or pre-determined criteria based technology and accordingly, from time to time, your usage may be restricted or blocked on account of overlap with such algorithms/predetermined criteria. In such cases, if you are a genuine domestic user of the Platform, please contact us for assistance.

License & Site access:

Juniverse grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Juniverse “ the Firm”. Such limited sublicense or license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Juniverse. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site/App or of Juniverse and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site’s or App’s or Juniverse name or trademarks without the express written consent of Juniverse “ the Firm”. Any unauthorized use terminates the permission or license granted by Juniverse.

Account & Registration Obligations :

All customers/users are advised that they have to register and login for accessing content on the juniverse.co.in here “ The Site” or the “Mobile Application”. You have to keep your account and registration details current and correct for communications related to your access/usage from the site. By agreeing to the terms and conditions, the customer/user agrees to receive promotional communication and newsletters upon registration. The customer/user can opt out either by unsubscribing in "My Account" or by contacting the customer service.

Pricing:

All the content listed on the Site/App will appropriately charged if necessary.. The prices mentioned at the time of ordering/accessing will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the content & merchandises may change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order. Juniverse aims to ensure that prices of all content/products offered for sale are true and correct. The prices of certain products/contents may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information. In each such case, notwithstanding anything to the contrary, the Firm reserves the right to cancel the order without any further liability.

Cancellation by Site / Customer:

You as a customer/User can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers/users and would deny access to them or cancel any orders placed by them.

Return & Refunds:

If any User/Customer is not satisfied with any purchase made through the Site/App of Juniverse, the Firm will take in to account the due concerns of the User/Customer. The transaction will be discussed & considered for cancellation if the reasons are found satisfactory by the Firm. The decision of refund or cancellation of the purchase will be solely at the discretion of the Firm Juniverse.

You Agree and Confirm:

If a non-delivery occurs on account of a mistake by Customer (i.e. wrong name or address or any other wrong information) any extra cost incurred by Juniverse for redelivery shall be claimed from customer. That customer will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site. Customer shall provide authentic and true information in all instances where such information is requested of you. Juniverse reserves the right to confirm and validate the information and other details provided by customer at any point of time. If upon confirmation customer details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar customer from using the Services and / or other affiliated websites without prior intimation whatsoever. Customer by downloading the mobile application and registering on the site authorise Juniverse to contact customer for any transactional/feedback purposes related to the order/account. Customer are accessing the services available on this Site and transacting at sole risk and are using their best and prudent judgment before entering into any transaction through this Site or App. The address at which delivery of the product ordered by customer is to be made will be correct and proper in all respects. That before placing an order you will check the product description carefully. By placing an order for a product customer agree to be bound by the conditions of sale included in the item's description.

Site use restriction:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. Gaining unauthorized access to other computer systems. Interfering with any other person's use or enjoyment of the Site or App. Breaching any applicable laws; Interfering or disrupting networks or web sites connected to the Site. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

Modification of Terms & Conditions of Service:

Juniverse may at any time modify the Terms & Conditions of Use of the Website/App without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Pune shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Juniverse and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Pune. The High Court of judicature at Pune alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions:

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered on the Site or otherwise disclosed, submitted or offered in connection with use of the Site (collectively, the Comments) shall be and remain the property of Juniverse. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Firm of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Firm shall exclusively own all such rights, titles and interests in the Comments and shall not be limited in any way in its use, commercial or otherwise. The Firm will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from any Comments, and publish, display and distribute any Comments submitted for any purpose whatsoever without restriction and without compensating the user in any way. The Firm is and shall be under no obligation to: (i) maintain any Comments in confidence; or (ii) pay compensation for any Comments; or (iii) respond to any Comments. You agree that any Comments submitted by you on the site will not violate the Terms of Use or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you on the site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of ‘spam’. The Firm does reserve the right (but assumes no obligation) to monitor, edit and/or remove any Comments submitted on the site. You hereby grant the Firm the right to use names that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, responsible for the content of any Comments you make and you agree to indemnify the Firm and its affiliates against all claims, loss and liabilities resulting from any Comments you submit. Further, any reliance placed on Comments available on the site from a third party shall be at your sole risk and expense.

Copyright & Trademark:

Juniverse its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site/App. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Juniverse or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Juniverse. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Juniverse. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Juniverse, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Juniverse endorsement, sponsorship or recommendation of the third party, information, product or service. Juniverse is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Juniverse or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as an appropriate resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Juniverse, one of its affiliates or by third parties who have licensed their materials to Juniverse and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Juniverse and is also protected by Indian and international copyright laws.

Assurance & Protection:

You agree to defend, indemnify and hold harmless Juniverse, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Juniverse or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement. You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Juniverse and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Termination:

This User Agreement is effective unless and until terminated, either by you or by the Firm. You may terminate this User Agreement at any time, provided that you discontinue any further use of the Site/App. The Firm may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site/app. The Firm’s right to any comments and to be indemnified pursuant to the terms hereof, shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for product(s) already ordered from the Marketplace or affect any liability that may have arisen under the User Agreement prior to the date of termination.